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Terms That Govern Your Khelibet Account

These terms set out what you agree to when you open and use a Khelibet account. Access and use depend on your local law and whether you are in an eligible region, so read this before you deposit or place any wager.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredSubject to regional rules
Khelibet Terms That Govern Your Khelibet Account
HOW WE HANDLE YOUR ACCOUNT

Account Security and Your Data Rights

Khelibet applies standard account-security practices including OTP verification on login and withdrawal requests. Your account data is held in accordance with applicable data protection rules, and we do not share personal details with third parties outside of what is required for payment processing through bKash, Nagad, or Rocket. You can request a copy of the data we hold on you, or ask for your account to be closed, by contacting support through your account dashboard.

OTP Verification

Every login and withdrawal triggers a one-time code to your registered mobile number. This step protects your account and wallet balance from unauthorised access.

Data Retention

We retain account and transaction records for the period required under applicable regulations. After account closure, records are held for the legally required retention window before deletion.

Payment Data Handling

bKash, Nagad, and Rocket transaction details are processed only to complete your deposit or withdrawal. We do not store full wallet credentials beyond what the payment flow requires.

Change or Access Requests

To request a data summary or update personal information on file, use the account settings page or contact support with your account ID. We aim to respond within the timeframe stated in your account dashboard.

TERMS CONTACT OPTIONS

Reach Us About These Terms

If any part of these terms is unclear, or you need to raise a question about your account status, eligibility, or a payment dispute, our support team can be contacted through the channels below. Response times depend on query volume, but wallet-related disputes are handled with priority.

Live Chat Open the chat icon from any page in your account. Available during stated support hours shown in your account settings. Fastest path for wallet disputes involving bKash, Nagad, or Rocket.
Email Support Send your query to the address listed under Contact in your account dashboard. Include your account ID and the relevant transaction reference for faster handling.
Help Section The Help section in your account covers common terms questions — account eligibility, payment rules, and how to submit a formal terms dispute or change request.

Common Questions About These Terms

These questions come up often when you are new to the account or reviewing your rights before making a withdrawal. If yours is not here, live chat is the fastest way to get a direct answer.

You must be of legal age in your region and in an area where access is not restricted by local law. Eligibility depends on your location and applicable regulations at the time of registration.

Yes. bKash, Nagad, and Rocket are supported for both directions. The same wallet you deposit from is typically the one used for withdrawal, subject to the verification step in your account.

Breaches such as account sharing, use of automated tools, or payment manipulation may result in account suspension and forfeiture of any pending withdrawals, pending review of the specific situation.

Open a dispute through the Help section in your account dashboard, include your transaction reference, and our team will review it. Wallet disputes involving bKash or Nagad are flagged for priority handling.

We post updates to the terms page and may notify you via the contact details on your account. Continuing to use your account after a change is posted means you have accepted the updated version.

Yes. Submit a data request or account closure request through support or your account settings. We process these within the timeframe stated on the platform, in line with applicable data rules.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.